» What's New in OpenID 2.0?
December 6, 2007
December 5, 2007
» Understanding OpenID
Here's a screencast that Dan Lullich sent me showing how OpenID works using a whiteboard cartoon. Very clever!
Dan was also my guest on the Technometria podcast this week. We talked about reputation--go figure.
» Reputation at IIW2007B
 Doc
juggles (click to enlarge) |
I just posted a summary piece from Tuesday at IIW2007B at Between the Lines: Reputation taking center stage. I also have pictures. Look for more IIW coverage with the iiw2007b tag.
Tags: iiw identity iiw2007 iiw2007b reputation
December 4, 2007
» Placing the User at the Center of Identity
Coincidentally, a feature I did for InfoWorld on user-centric identity appeared today. Here's what I contributed:
- Federating identity for the Web
User-centric innovations CardSpace and OpenID may finally bring the promise of federation within reach - Understanding OpenID and CardSpace
OpenID and CardSpace are at the forefront of user-centric identity. Here's how they work - Podcast: An identity layer for the Web
Microsoft's Kim Cameron speaks to the advantages of placing the user at the center of enterprise identity systems - Podcast: User-centric identity in the enterprise
Burton Group's Mike Neuenschwander discusses the state of federated identity, delving deep into the business proposition user-centric identity presents
December 3, 2007
» IIW2007B Kicks Off
IIW2007B is underway. I flew to San Jose with two of my grad students, Bryant Cutler and Devlin Daley this morning. We went to Costco to buy food for snacks and showed up at the Computer History Museum about noon.
The first day of IIW continues to evolve. Kaliya and her design team set out an agenda this time that included a set of parallel tracks to start off. The parallel tracks allowed us to run a real "intro" track for new comers alongside some working groups sessions.
I was in charge of the intro track. Paul Madsen started off with a talk introducing the major protocols and their relationship to each other. I think it hit the nail on the head in terms of what I wanted from that portion of the program. I'll post a link to his files in this spot when they're available.
I gave a talk that attempted to categorize the various protocols, software projects, working groups, interop projects and industry consortia. My slides are available (PDF).
The session ended with two talks on topics I think will be emerging themes at this IIW: VRM and Trust/Reputation. Doc Searls gave a nice impromptu talk on vendor relationship management. At Defrag, Dick Hardt gave a great talk, in his inimitable style on trust and reputation. I asked him to repeat it at IIW.
We'll be having a general session at 4pm and then dinner later tonight. Tomorrow we will jump into open space and let every one define their own topics.
December 1, 2007
» PayPal Really Makes Me Mad!
I got an email from PayPal today:
We have reason to believe that your account was accessed by a third party. We have limited access to sensitive PayPal account features in case your account has been accessed by an unauthorized third party. We understand that having limited access can be an inconvenience, but protecting your account is our primary concern.
Well, it wasn't a third person, it was me. I used PayPal to collect registration fees for IIW (happening next week). All the money we have to pay vendors, etc. is in that account and I can't get to it now. Of course, PayPal has already taken their cut, so what do they care?
To get the account back online I have to do four things:
- Submit a bank statement for the account I'm transfering to.
- Change my password
- Change my security questions
- Confirm my location
I was good on the first three. The last one required that I tied a credit card to the account and then they wanted to call me and have me enter a security code. They called the number I had listed long ago that isn't one I have access to on the weekend. They gave me no notice that they were going to call the number--they just did it. Since I didn't answer the phone they said this:
We mailed a letter with your Location Confirmation code to the following address. When you receive the letter, please follow the instructions on how to enter the code on the PayPal website. Please allow 7 to 9 days for your letter to arrive in the mail.
Huh???? Seven to nine days!?! Meanwhile I've got bills to pay and I'm not sure what I'm going to do.
I appreciate that PayPal is taking security seriously, but this is way overboard, as far as I can tell. They've made thousands of dollars from the money I collect there. The least they could do is provide a human for me to talk to and work this out. I'm willing to pay PayPal's high fees for the convenience, but this is very inconvenient.. I think I'll look somewhere else for the next IIW. I need to know that when the event rolls around I collected money for, I'll be able to get it.
Update: This morning (Dec 3) I logged into my PayPal account hoping I could download new attendees and got a message that my account at been restored. I don't know if it was my attempted intervention or whether some of the steps I completed (like sending a copy of my bank statement) was sufficient. In any event, it looks like IIW will be able to pay it's bills on time. Yeah!
Tags: customer+service iiw paypal iiw2007 iiw2007b